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IP Business Telephone Systems

ABC Communications offers 'Enterprise-class' Internet telephony solutions from the likes of Avaya, Swyx and Mitel that integrate effortlessly with your companies' data network.

Bringing data and voice networks together

For consumers, Internet telephony or Voice over IP (VoIP) systems, such as Skype, are about free calls over the Internet.

For enterprises, there's a different requirement - to effectively integrate data and voice networks to maximise efficiency, productivity while reducing costs.

Some of the benefits of the new breed of IP telephony solutions are:-
Effortless integration with your current network (often no need for extensive re-wiring). This allows you to benefit from your current network assets.
The use of new technologies like SIP (session initiated protocol) which provide a high degree of flexibility with controlling calls. e.g. When your office phone rings, your home and mobile could ring simultaneously - allowing you to answer the call from anywhere all seamless to the caller.
Greater handset features and price choice.
Assist in disaster recovery planning (through the use of transportable numbers, remote working, SIP, and redundant systems)
Desktop integration. Many of today's systems integrate with your desktop. So you can simply click a phone number to dial. Or an inbound call will show you the appropriate Microsoft Outlook contact.
To give you a small idea of what is possible.; At Wavex we have taken customisation to the next level. Every call displays a callout (a small popup in the corner of the screen). This contains the name of the company calling, when the last call was received, and allows our staff to drill-down to see other details of the calling company. And our voicemail arrives by email so we can forward it like any other email. And only possible because of today's telephony solutions.
And finally, many of the solutions we recommend are reasonably priced.
ABC Communications provides enterprise-class IP Telephony consulting services to enable the planning and integration of voice and data networks. By migrating telephony and data, ABC Communications can help create completely new communication possibilities which would be difficult or impossible to achieve using a traditional telephone system.
call us 0845 888 2010 email info@abc-it.co.uk
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